21 Casino review

Verified by
Illia Korchahin
Last updated on May 3, 2024

21 Casino is a reliable online casino with a large game collection and a strong license.  All features are available on both PCs and mobile devices. The main drawbacks are the slow loading speed and the absence of 3rd-party auditors. Another aspect that may fail is a lack of Bitcoin and other crypto payments. Yet, the casinо balances it with other fast transactions and a number of payment options. Players’ ranking varies, but overall, 21 is a decent choice for all playing skill levels.

Pros
  • MGA licensed
  • Fast deposits
  • VIP program
  • Low minimum deposit
  • 24/7 customer support
  • Mobile optimized
Cons
  • Not crypto-friendly
  • Lack of 3rd party regulators
  • No phone support
  • No weekly or daily promotions
21 Casino Logo Rectangle
Overall Rating 6.7/10
Bonus 7.5
Games 7.5
Banking 6.0
Safety 8.0
Usability 4.0
Support 7.0
Reputation 6.0
Welcome Bonus Welcome to 21: 21 Bonus Spins on Book of Dead + 121% Bonus up to $ 300
Languages
🇬🇧English🇫🇮Finnish🇳🇴Norwegian🇵🇹Portuguese🇪🇸Spanish
Payments
MasterCardVisaSkrillWire-transferPaysafecardNetellerNeosurfInteracMaestroJetonCashtoCode
Currencies
USDEURNZDGBP
Crypto
Minimal Deposit
10 usd
Withdrawal time
1-2 days
Established
2015
Owner
White hat gamiing
Licensed by
Mga  100x100MGA
Audited by
None
21 Casino screenshot gallery
of
7.5 / 10

21 Casino Bonuses

Welcome to 21: 21 Bonus Spins on Book of Dead + 121% Bonus up to $ 300
1st deposit Welcome
Minimum deposit 10 USD
Wagering No wagering
Bonus Code Not required

21 Casino

21 Casino Logo Rectangle 200x94
🇺🇸
6.7/ 10
VIP
VIP
Minimum deposit No minimal deposit
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive a VIP bonus.Who's eligible for claiming this bonus?All VIP members are eligible for claiming this bonus.How to get the bonus?To get the bonus, you need to be a VIP member.What are the limitations?The bonus is not cashable and has certain limitations.

21 Casino

21 Casino Logo Rectangle 200x94
🇺🇸
6.7/ 10

21 Casino offers several rewards to both new and actual users. Though there aren’t many kinds of perks, the bonus system gets positive reviews. It offers no deposit and welcome offers, as well as a VIP program.

Yet, you won’t find any reload, referral, or cashback rewards. As a result, 21 doesn’t have a higher rating for its promos.

21 Casino Bonuses 200x96

21 Casino no deposit bonus

21 Casino is among the casinos that provide a no-deposit deal. It gives you 21 free spins just for creating an account. You can use these free spins on Play’n Go’s Book of Dead slot.

To be eligible for the promotion, you must be at least 18 years old and have a verified account. It also requires providing extra documentation if asked.

21 Casino no deposit spins will be added to your account automatically as you join. No bonus code is needed to claim this offer.

21 Casino welcome bonus

All new members are eligible for the 21 Casino welcome offer, which is a 121% matched up to $300. Like all other promotions, it is subject to specific terms and conditions. The least funding to activate the promo is $10. Payments via Skrill or Neteller do not qualify for the 21 Casino bonus. The sign up reward has 35x wagering requirements and expires in 30 days. Playing with only promo cash allows you to put a max bet of $5.

Contributions to the wagering terms differ, with most slots accounting for 100%. Players need to check the terms and conditions with a lengthy list of restricted titles.

VIP program

Besides the sign up deposit bonus and spins, 21 has a superb VIP program. It includes four levels: silver, gold, platinum, and diamond. Each of them delivers unique perks to suit different gameplay styles.

You will only be able to enter this elite club via the invite. Keep playing, and the 21 Сasino team will notify you when you’ve reached the necessary level.

Our Verdict

  • 0 Bonus restrictions
  • 0 Welcome pack
  • +1 No deposit bonus
  • +1 1st deposit bonus
  • 0 Reload bonuses
7.5 / 10

Games at 21 Casino

Games available

SlotsSlots 4172 slots
BlackjackBlackjack live
RouletteRoulette live
BaccaratBaccarat live
PokerPoker
DiceDice
BingoBingo
CrashCrash
PlinkoPlinko
KenoKeno
CrapsCraps
Scratch CardsScratch cards
MinesweeperMinesweeper
Coinflip (Heads & Tails)Coinflip (Heads & Tails)
LotteryLottery
Sic BoSic Bo
Video PokerVideo Poker
Punto BancoPunto Banco
BettingBetting
Esports BettingEsports betting

Game providers

Pragmatic Play
Pragmatic Play
Play'n GO
Play'n GO
Evolution Gaming
Evolution Gaming
NetEnt
NetEnt
Blueprint Gaming
Blueprint Gaming
Hacksaw Gaming
Hacksaw Gaming
Nolimit City
Nolimit City
Thunderkick
Thunderkick
Red Tiger Gaming
Red Tiger Gaming

Aside from the promos, the casino’s main appeal is its games. It has a great choice from slot machines to live dealer matches. The catalog is powered by the top software developers.

Some online casinos may show a bigger game library than this one. Yet, 4,100 titles from 113 providers are still huge numbers, which cover all major categories. The casino’s suppliers are Microgaming, Pragmatic Play, NetEnt, Evolution Gaming, etc. Though the site doesn’t offer extra features such as betting, its gaming shows high quality.

21 Casino Games 200x130

Slots

Slots are the most widespread category. This section is split into Megaways, Cluster Pays, Mega Symbol (3×3), and Sticky Wilds. 21 Casino slots have animal, movie, mystical, and fruit themes. At the top of the list are names like Big Bass Bonanza, Book of Dead, and Legacy of Dead. 21Casino has games from dozens of providers. The well-known names include Play’n GO, Pragmatic Play, BGaming, and others.

Table games

A lot of classic table games are available due to the large number of game providers. Here you play Blackjack, Roulette, Baccarat, Craps, Sic Bo, Keno, and Video Poker. Each game has several variants and themes. For example, players can play European Roulette, French Roulette, and Roulette Nouveau.

There is also a wide selection of Classic Blackjack Gold Series and 3D Blackjack. Popular casino games such as Red Dog, Casino Hold’em, and 3D Baccarat are all available. In addition, unlike many casinos, they accept low-stakes players. It allows you to play well-known table games at small stakes.

Live casino

21 live casino games are powered by Evolution Gaming, one of the industry pioneers. The casino presents live dealer tables, shows, and instant winnings. Besides Live Roulette and Live Blackjack, 21 has special game shows such as Crazy Time and Dream Catcher. Due to their distinct features, each of these titles has a high winning potential.

Progressive jackpot games

The casino has around  240 jackpot games in which you may try your luck. These have diverse themes and features. Mega Moolah jackpot slots are well-known for paying out prizes worth millions.

Famous names include Eye of Horus, Divine Fortune, Immortal Romance, and others. This category includes NetEnt, Microgaming, Red Tiger, and Merkur providers.

Our Verdict

  • 0 Instant games
  • 0 Developers variety
  • 0 Table games
  • +1 Live dealer games
6 / 10

Depositing and withdrawal at 21 Casino

Payment
Deposit
Withdrawal
Min Deposit
Max Deposit
Min Withdrawal
Max Withdrawal
Withdrawal Time
MasterCard
10 EUR
-
10 EUR
-
1-2 days
MasterCard
10 GBP
-
10 GBP
-
1-2 days
MasterCard
10 NZD
-
10 NZD
-
1-2 days
MasterCard
10 USD
-
10 USD
-
1-2 days
Visa
10 EUR
-
10 EUR
-
1-2 days
Visa
10 GBP
-
10 GBP
-
1-2 days

After joining Casino 21, you can pick from several currencies and payment methods. Sadly, crypto tokens aren’t supported. Still, users have plenty of choices for deposits and withdrawals. They can use bank transfers, debit & credit cards, prepaid vouchers, or e-wallets. Jeton, Skrill, and Neteller are among the main e-wallet payment options.

The min deposit for most payments is only $10. Yet, the minimum for a bank transfer differs based on your location. Deposits are instant, and withdrawals might take some time.

The casino will process your withdrawals once you have completed the verification. It intends to confirm your identity, age, and place of residence. The casino aims to proceed with all withdrawals as quickly as possible. The withdrawal time for e-wallets will be around 24 hours. Yet, card and bank transfer payouts may take up to five days.

Our Verdict

  • 0 Withdrawal time
  • 0 Voucher deposits
  • 0 E-wallet deposits
  • 0 Deposit time
  • 0 Card deposits
  • 0 Mobile payment deposits
  • 0 Crypto deposits
8 / 10

21 Casino security measures

Licensed By
Mga  100x100MGA
Audited By
None

Is 21 Casino legit? The answer is definitely yes. It is a brand managed by White Hat Gaming Limited since 2015. The company complies with Maltese and UK laws. So, 21 Casino is licensed by the Malta Gaming Authority and the UK Gambling Commission. The MGA and UKGC are two of the most strict and dependable authorities in the online industry.

This casino has strong AML (Anti-Money Laundering) rules. Plus, it proects your personal information by robust SSL protocols.

Unfortunately, the casino’s safety measures are incomplete without third-party regulators’ certificates. As a result, we cannot confirm that Casino 21 has fair winning odds. This is a serious drawback, and we don’t award 21 with the highest safety grade.

Responsible gambling

21 Casino promotes responsible gaming and provides specific tools and services. For example, you can limit your account budget on a daily, weekly, or monthly basis. If you believe your gaming gets out of control, you may use self-exclusion at 21 Online Casino. This entirely stops you from playing at the casino for at least six months and up to five years.

Our Verdict

  • +1 License
  • +2 SSL certificate
4 / 10

21 Casino usability and mobile

21 Casino Mobile
21 Casino Desktop 768x478
21 Casino Tablet
21 Casino Laptop 768x441

Twenty One Casino is mobile-friendly and optimized for all screen sizes. Its site is built on HTML 5, fully responsive, and easy to use on Android and iOS phones and tablets.  Although the 21 Casino app is not available, you may create a casino shortcut for quick access.

21 Casino Mobile promises the same functions and layout on both desktop and mobile devices. The website offers equal payout methods and casino features as a PC. It remains well-organized, clear, and easy to use.

Despite that, a major performance difference prevails. The problems especially concern low loading speed. This suggests that the casino’s optimization needs upgrades. So, despite the advantages, we cannot give the casino a higher score for usability.

Our Verdict

  • -1 Site loading
7 / 10

Customer Support at 21 Casino

21Сasino provides two standard client care options. You may contact the support team via email or chat with one of their representatives.

The easiest way to get answers to any questions is through 24/7 live chat. You can find this function at the bottom of the webpage. 21Casino’s website does not have a usual FAQ section. Even so, you might read extensive information on responsible gaming and casino policies. Yet, there are no ready-made answers about banking, promotions, and other topics.

If your request is not critical, you can contact the 21 team by email. 21 Casino’s customer service is user-friendly and effective. The only downside is the lack of a contact phone number.

Our Verdict

  • +1 Email support
  • +1 Chat support
6 / 10

21 Casino online reputation

Trustpilot
Trustpilot 3.6

21 Casino reviews vary from positive to very negative. Players like the range of games and banking options. The website’s layout and function also receive high ratings. However, many clients express concerns about long payouts and issues in receiving wins. The verification is described as complex, long, and not clear. Complaints range from accounts suspended after winning to problems with bonus terms. Lots of customers doubt the casino’s reliability and clarity in handling payouts.

Askgamblers
Askgamblers 5.1

Gamblers have mixed feelings about 21 Online Casino. They like games and promotions but report lots of troubles. There are complaints about delayed cashouts due to account validation. It is often too long and demands extra documents. Most users have issues with the help center. Casino staff ignores the questions about promo terms or answers in general terms. Withdrawal limits lead to players’ dislike of the whole experience.

Casino Guru
Casino Guru 9.3

Players, in general, like Twenty-One for its games, quick payments, and friendly service. Advantages include secure banking and effective help from the support team. Yet, some gamers point out slow website speed and software glitches. Concerns are also shown about withdrawal confirms and diverse delays. Notably, there are certain problems for those who play at non-working hours. Even so, positive feedback outnumbers negative remarks.

Our Verdict

  • 0 Years in business
  • 0 Average review rating

Worldwide availability

Popular Allowance
Country Players/mo. Percentage Status
  • 🇦🇺 AU28711.5%Restricted

Popularity displays how many players are visiting the casino monthly and their country of origin

Sister Sites

21 Casino is operated by White hat gamiing and has 3 sister sites owned by the same company:

Help fellow gamblers, share your experience!

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