21.com Casino review

Verified by
Illia Korchahin
Last updated on May 27, 2024

21.com

Casino is a reliable online casino that offers high-quality gaming. Its strong sides are safety and security, proved by the MGA license. If you aren’t ready to play for real money, you can try the games in demo mode. Plus,

Pros
  • MGA licensed
  • Many game providers
  • VIP program
  • Weekly promotions
  • Big game library
  • 24/7 customer support
Cons
  • High minimum deposit
  • Not crypto-friendly
  • Withdrawal limits
  • Lack of 3rd-party regulators
  • No phone help
21 Com Casino Logo Rectangle
Overall Rating 6.3/10
Bonus 7.5
Games 9.0
Banking 4.0
Safety 7.0
Usability 4.0
Support 6.0
Reputation 6.0
Welcome Bonus Welcome Offer: 100% up to $100+ 1000 Free Spins on Vampires Vs Wolves
Languages
🇬🇧English🇫🇮Finnish🇯🇵Japanese🇳🇴Norwegian🇫🇷French🇵🇱Polish
Payments
MasterCardVisaWire-transferPayzInteracMuchBetterInstadebit
Currencies
USDEURCADNZD
Crypto
Minimal Deposit
15 USD
Withdrawal time
1-2 days
Established
Owner
bb-group
Licensed by
Mga  100x100MGA
Audited by
None
21.com Casino screenshot gallery
of
7.5 / 10

21.com Casino Bonuses

Welcome Offer: 25% up to $500.
Welcome pack 2nd deposit
Minimum deposit 25 USD
Wagering No wagering
Bonus Code
BON2
What will I receive?You will receive a welcome offer of 25% up to $500.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in the jurisdiction you reside in (the greater age applies).How to get the bonus?To get the bonus, you need to make a minimum deposit of $25 and use the promo code BON2.What are the limitations?There is a wagering requirement of x35 for the deposit bonus, which must be completed within 21 days. The wagering requirement for free spins winnings must be completed within 1 day. This offer is not valid for Skrill, Neteller, or Paysafe deposits. Also, keep in mind that the 10 daily free spins will be credited to your account over a period of 100 days.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Happy Anniversary
No deposit
Minimum deposit No minimal deposit
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive login free spins on the Sweet Bonanza slot game and a deposit bonus based on the duration of your anniversary celebration.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older (or of the required legal age in your jurisdiction) and have made at least 1 deposit in the last 30 days. Additionally, you need to have EMAIL and SMS notifications turned on to receive your gift on the day of your celebration.How to get the bonus?To get the bonus, simply log in during your anniversary celebration period. The number of login free spins and the deposit bonus amount will depend on the duration of your celebration.What are the limitations?The minimum deposit required for the offers is $15. The wagering requirement for the bonus amount credited is 50 times the bonus. The wagering time limits are 3 days for deposit bonuses and 24 hours for free spins and free bonuses. Please note that 21.com reserves the right to change or cancel the promotion at any time.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
VIP
VIP
Minimum deposit No minimal deposit
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive a VIP bonus.Who's eligible for claiming this bonus?This bonus is available to VIP members.How to get the bonus?To claim this bonus, you need to be a VIP member.What are the limitations?There are no cashable limitations for this bonus.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Welcome Offer: 100% up to $100+ 1000 Free Spins on Vampires Vs Wolves
1st deposit Welcome Welcome pack
Minimum deposit 25 USD
Wagering No wagering
Bonus Code
BON1
What will I receive?You will receive a 100% deposit bonus up to $100 and 1000 free spins on the game ❝Vampires Vs Wolves❝.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in your jurisdiction. You must also be a new player who has not claimed this or any previous welcome bonuses from BP Group Ltd.How to get the bonus?To get the bonus, you need to make a minimum deposit of $25 and use the promo code ❝BON1❝. The 1000 free spins will be activated once you make a deposit.What are the limitations?The bonus has a wagering requirement of x35, which must be completed within 21 days for the deposit bonus and within 1 day for the free spins winnings. The offer is not valid for deposits made with Skrill, Neteller, or Paysafe. Additionally, any unused free spins will be considered unredeemed and cannot be used later.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Welcome Offer: 50% up to $300
Welcome pack 3rd deposit
Minimum deposit 25 USD
Wagering No wagering
Bonus Code
BON3
What will I receive?You will receive a welcome bonus of 50% up to $300.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in your jurisdiction. The greater age requirement applies.How to get the bonus?To get the bonus, you need to make a minimum deposit of $25 and use the promo code BON3.What are the limitations?There is a wagering requirement of x35 for the deposit bonus, which must be completed within 21 days. For free spins winnings, the wagering requirement must be completed within 1 day. Please note that the offer is not valid for Skrill, Neteller, or Paysafe deposits. You should also be aware that 21.com reserves the right to make changes to or cancel the promotion at any time.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Welcome Offer: 100% up to $100
Welcome pack 4th deposit
Minimum deposit 25 USD
Wagering No wagering
Bonus Code
BON4
What will I receive?You will receive a 100% bonus on your deposit, up to $100.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in your jurisdiction. This promotion is available to players who have not claimed this or any previous welcome bonuses from BP Group Ltd.How to get the bonus?To get the bonus, you need to make a minimum deposit of $25 and use the promo code BON4.What are the limitations?There is a wagering requirement of x35 for the deposit bonus, which must be completed within 21 days. The wagering requirement for Free Spins winnings must be completed within 1 day. The offer is not valid for Skrill, Neteller, or Paysafe deposits. 21.com reserves the right to make changes to or cancel the promotion at any time.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Sunday Booster: 50% up to $1,000
Deposit
Minimum deposit 50 USD
Wagering No wagering
Bonus Code
SUNBOOST
What will I receive?You will receive a 50% bonus on your deposit, up to a maximum of $1,000.Who's eligible for claiming this bonus?To claim this bonus, you must be at least 18 years old and make a single deposit of at least $50 using the bonus code SUNBOOST.How to get the bonus?To get the bonus, you need to make a single deposit of at least $50 using the bonus code SUNBOOST.What are the limitations?The maximum bonus you can receive is $1,000. The wagering requirement for the promotion is 40x the combined amount of the deposit and bonus. You must complete the wagering requirement within 3 days. The maximum wager allowed when playing with bonus money is $5. The maximum winnings from the promotion are $2,000. If your account is self-excluded or closed due to responsible gambling concerns, you will be automatically excluded from the promotion. 21.com reserves the right to cancel the promotion at any time.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Weekly Spotlight: Offer 1
Deposit Weekly
Minimum deposit 20 USD
Wagering No wagering
Bonus Code
SPOT1
What will I receive?You will receive 20 Free Spins with a value of $0.20 per spin.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in your jurisdiction. The greater age applies.How to get the bonus?To get the bonus, you need to input the promo code ❝SPOT1❝ in the deposit window. Each individual offer can be claimed only once per player.What are the limitations?The Free Spins are valid for use for 3 days after receipt. Any remaining Free Spins after this period will be forfeit. The maximum winnings from the campaign are capped at 1,000 CAD (or the equivalent in any other currency). Additionally, the winnings earned from Free Spins are bonus money and are subject to a wagering requirement of 40x times. Please refer to the bonus terms and conditions for full details on wagering contributions and other limitations.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Weekly Spotlight: Offer 2
Deposit Weekly
Minimum deposit 50 USD
Wagering No wagering
Bonus Code
SPOT2
What will I receive?You will receive 50 Free Spins as part of this bonus.Who's eligible for claiming this bonus?To claim this bonus, you must be 18 years or older, or of the required legal age in your jurisdiction. You can participate in this promotion if you reside in the specified jurisdiction.How to get the bonus?To get the bonus, you need to input the code ❝SPOT2❝ in the deposit window. Once you have made the qualifying deposit, you will receive the 50 Free Spins.What are the limitations?The Free Spins have a value of $0.20 per spin. They are valid for use for 3 days after receipt. Any remaining Free Spins after this period will be forfeit. The maximum winnings from this promotion are capped at 1,000 CAD (or the equivalent in any other currency).

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10
Weekly Spotlight: Offer 3
Deposit Weekly
Minimum deposit 100 USD
Wagering No wagering
Bonus Code
SPOT3
What will I receive?You will receive 100 Free Spins with a value of $0.20 per spin.Who's eligible for claiming this bonus?To claim this bonus, you must be at least 18 years old or of the required legal age in your jurisdiction. The greater age requirement applies.How to get the bonus?To get the bonus, you need to make a minimum deposit of $100 and enter the promo code ❝SPOT3❝ in the deposit window.What are the limitations?- The promotion is valid from 16/07/2023 until further notice.- The games included in the promotion change on a weekly basis.- Each individual offer can only be claimed once per player.- Winnings earned from Free Spins are considered bonus money and are subject to a wagering requirement of 40x.- Free Spins are valid for use for 3 days after receipt. Any remaining Free Spins after this period will be forfeited.- The maximum winnings from the campaign are capped at 1,000 CAD or the equivalent in any other currency.- If your account is self-excluded or closed due to responsible gaming concerns before or during the valid dates of this promotion, you will be automatically excluded from further participation.

21.com Casino

21 Com Casino Logo Rectangle 200x94
🇩🇪
6.3/ 10

21.com Casino bonus system rewards both new and regular players. The benefits include a welcome package, daily deals, and weekly promotions. All of BP Group Ltd’s casinos provide similar promos. You can visit 21.com sister sites, such as Nitro and Justspin Casino, and see the same bonuses. As a result, the welcome offer is only available for players who haven’t claimed any of BP Group’s bonuses before.

Plus, the casino has a loyalty program that rewards players who often play. Besides, you can participate in Drops & Wins and special events.

The promotion system is very attractive but lacks several popular bonus types. This includes a lack of referrals and cashback rewards. Also, 21.com isn’t suitable for those who prefer no deposit bonuses.

21.com Casino Welcome Bonus 200x46

21.com Casino welcome bonus

New players at 21.com get a $1,000 sign-up bonus and 1000 free spins. When you claim your first deposit bonus of 100% to $100, you also activate the 1000 FS on Vampires Vs Wolves slot. The spins will be shared in bunches of ten daily for 100 days.

To be eligible for the offer, you must deposit at least $25 using the specified bonus codes. Some payment methods, including Skrill, Neteller, and Paysafecard, are not valid for the welcome offer. The bonus has 35x wagering requirements, that must be met within 21 days. The entire bonus is divided between the four deposits. Here’s a breakdown of what you shall get and special bonus codes to use.

  • 1st: BON1
  • 2nd: BON2
  • 3rd: BON3
  • 4th: BON4

Sunday Booster

Sunday Boost is a weekly offer at 21.com Online Casino. It’s only valid on Sundays. To take part in it, you need to deposit from $50 to $2,000 with code SUNBOOST. After that you’ll receive a 50% match bonus of $1,000. The wagering rule for this deal is 40 times the total amount of the deposit and bonus. It must be finished within three days.

Weekly Spotlight

Users play the spotlighted games from Monday to Sunday to win rewards. 21.com presents the latest slot releases for players to try with extra spins. You should check the proper casino section every Monday to find bonus deals and codes. The reward’s value is based on the deposit amount.

21.com Casino Bonuses 200x87

Anniversary Rewards

Anniversary is a loyalty plan that awards users for their regular play. The more you play, the better the rewards. The min deposit for this promo is $20, with a 50x wagering requirement. You must enable email and SMS notifications to get your gifts.

  • 1 Month: 10 FS + 25% up to $250;
  • 3 Months: 25 FS + 50% up to $125;
  • 6 Months: 50 FS + 25% up to $250 or 50% up to $500 for VIPs;
  • 1 Year: 100 FS + 50% deposit bonus up to $125 or 100% to $250 for VIP members;
  • 3 Years: $25 + 25% up to $250 or $50 + 50% of $500 for VIPs.

VIP program

The most active and loyal users are invited to join the 21.com VIP program. It consists of three levels: bronze, gold, and diamond.

Each level offers diverse rewards, such as greater bonuses, lower wagering terms, and faster payouts. Personalized cashback offers and birthday rewards are among the offers, too. Plus, you will get VIP account managers. If you haven’t been active in the previous month, you risk losing your level. Although, you can always reach the same tier again.

Our Verdict

  • 0 Reload bonuses
  • 0 Loyality program
  • 0 Welcome pack
  • +1 Reasonable WR
  • +1 1st deposit bonus
  • 0 Reload bonuses
  • 0 Loyality program
  • 0 Welcome pack
  • +1 Reasonable WR
  • +1 1st deposit bonus
  • -1 No deposit bonus
  • -1 No deposit bonus
9 / 10

Games at 21.com Casino

Games available

SlotsSlots
BlackjackBlackjack live
RouletteRoulette live
BaccaratBaccarat live
PokerPoker
BingoBingo
Sic BoSic Bo live
CrashCrash
DiceDice
KenoKeno
Video PokerVideo Poker
PlinkoPlinko
CrapsCraps
Punto BancoPunto Banco live
Scratch CardsScratch cards
MinesweeperMinesweeper
Coinflip (Heads & Tails)Coinflip (Heads & Tails)
LotteryLottery
BettingBetting
Esports BettingEsports betting

Game providers

Pragmatic Play
Pragmatic Play
Play'n GO
Play'n GO
Relax Gaming
Relax Gaming
Hacksaw Gaming
Hacksaw Gaming
Big Time Gaming (BTG)
Big Time Gaming (BTG)
Push Gaming
Push Gaming
Betsoft
Betsoft
Quickspin
Quickspin
Yggdrasil Gaming
Yggdrasil Gaming

21.com Casino offers top online slots, table games, and a live casino. Many people highlight the casino collection and mention it in their reviews.

The platform works with trusted software providers who specialize in fun and optimized games. Elk Studios, Betsoft, Hacksaw, Wazdan, and NetEnt are a few examples. Players search for their favorite games by category, name, or provider. One notable advantage is the option to play games for free in demo mode. This allows you to try out more games before depositing real money.

21.com Casino Games 200x97

Slots

The slots represent most of the gaming portfolio. The lobby has traditional fruit slots, classic three-reel, and modern five-reel slots. The games are well organized, and the search option makes it easy to find any game.

The 21 game library is growing with new titles and the most recent releases. Popular names include Starburst, Wolf Gold, Sweet Bonanza, Eye of Horus, and Buffalo King.

Table games

Blackjack, roulette, poker, and baccarat are standard options in online casinos. Each of these has several varieties. You can try Multihand and American Blackjack. Roulette fans play European, French, and Real Auto Roulette.

If you prefer instant win games like scratchcards or more rare keno, sic bo, and bingo, video poker, Casino 21.com has a large selection of those as well.

Live casino

The live dealer section features classic table games and game shows. Evolution Gaming and Pragmatic Play power the majority of the live portfolio titles. This category includes traditional card, dice, and money wheel games. The built-in chat tool allows you to interact with the dealers and other players, or you can simply watch the broadcast.

Lightning Roulette, Crazy Time, and Mega Ball are just a few of 21.com Casino’s most popular live games.

Our Verdict

  • 0 Developers variety
  • +1 Live dealer games
  • +2 Slots library
  • 0 Developers variety
  • 0 Table games
  • +1 Live dealer games
  • +2 Slots library
4 / 10

Depositing and withdrawal at 21.com Casino

Payment
Deposit
Withdrawal
Min Deposit
Max Deposit
Min Withdrawal
Max Withdrawal
Withdrawal Time
MasterCard
15 CAD
-
50 CAD
-
1-2 days
MasterCard
15 EUR
-
50 EUR
-
1-2 days
MasterCard
15 NZD
-
50 NZD
-
1-2 days
MasterCard
15 USD
-
50 USD
-
1-2 days
Visa
15 CAD
-
50 CAD
-
1-2 days
Visa
15 EUR
-
50 EUR
-
1-2 days

21.com provides simple and secure payment methods for deposits and withdrawals. It doesn’t accept Bitcoin or any other popular crypto tokens. Yet, there are other fast payment options. Payments are made via traditional credit cards like Visa and Mastercard, and bank transfers. Popular eWallets such as ecoPayz and Muchbetter are another casual choice. Some options are only available to players in specific countries.

Deposits to the account are instant, with a minimum deposit of $15. The min withdrawal is $50, with a daily limit of $5,000. The payout time varies but normally takes between 1-2 days. Cashouts are processed with the same methods as deposits made by the player. When you transfer funds, 21.com might charge a service fee.

The fee will be added to your deposit or taken from your withdrawal. The casino offers typical banking options, but players would like to see more variants. So, if you’re interested in instant cashouts or crypto, the site might disappoint you.

Our Verdict

  • 0 E-wallet deposits
  • 0 Deposit time
  • 0 Card deposits
  • 0 E-wallet deposits
  • 0 Deposit time
  • 0 Card deposits
  • -1 Withdrawal time
  • -1 Withdrawal time
  • 0 Voucher deposits
  • 0 Mobile payment deposits
  • 0 Crypto deposits
  • 0 Voucher deposits
  • 0 Mobile payment deposits
  • 0 Crypto deposits
7 / 10

21.com Casino security measures

Licensed By
Mga  100x100MGA
Audited By
None

Safety is one of the main worries among new casino players. We examine the casino’s license, third-party auditors, and any extra features to check its safety measures.

The casino is owned and run by BP Group Limited, which is based and registered in Malta. 21.com is licensed by the Malta Gaming Authority, and MGA is known for its high standards. Also, the casino’s website uses a robust SSL protocol to protect players’ money and personal info. You may also enable two-factor authentication to increase account security.

The only significant disadvantage is a lack of seals from independent regulators. As a result, we are unable to check the fairness of games or their winning odds. Despite that, 21. com casino is a legit and safe site to gamble online.

Our Verdict

  • +1 License
  • +2 SSL certificate
  • +1 License
  • +2 SSL certificate
  • -1 RTP/RNG certificate
  • -1 RTP/RNG certificate
4 / 10

21.com Casino usability and mobile

21.com Casino Mobile
21.com Casino Desktop 768x478
21.com Casino Tablet
21.com Casino Laptop 768x441

21.com works fine on iOS and Android mobile devices, as well as on laptops and desktops. Users may access the whole library of games, promos, and features. There is no need to download the 21.com Casino app as the mobile version runs on a mobile-friendly website.

It promises a steady experience across all platforms, including smartphones and tablets. The UI remains well-organized and easy to use. The only drawback we found is that 21.com mobile has a slow loading speed. Despite the good aspects, mobile performance might be upgraded.

Our Verdict

  • -1 Site loading
6 / 10

Customer Support at 21.com Casino

  • Phone
  • Email [email protected]
  • Chat
  • Knowledge base https://www.21.com/nz/info/faq
  • Contact form
  • Response time
  • Working hours
  • Forum

Players’ opinions on 21.com casino customer service differ. Some of them highlight the polite staff and quick responses. Others, on the contrary, say that the support team is ineffective.

21.com Casino Help 200x96

It provides two of the most common ways of contact: chat and email. The 24/7 live chat tool is the simplest and fastest method to reach for help. You can choose between automatic answers before contacting a live person. To stop the bot, use the chat window and ask for a live agent.

For less urgent questions, users typically use email. Another option is to fill out the casino’s contact form on the site. Players can also visit the FAQ area for common problems. These ways of contact are general in many casinos, but adding phone help would complete it.

Our Verdict

  • +1 Email support
  • +1 Chat support
  • -1 Phone support
6 / 10

21.com Casino online reputation

Trustpilot
Trustpilot 3.6

Most of 21.com Casino reviews are negative They evolve around cahout and bonus problems. Many clients complain about delays in getting wins and blocked accounts for no reason. Casino players don’t believe that the games are fair. Plus, they describe the terms and conditions as confusing and hard to fulfill. Casino members warn against joining this casino due to the high risk of losing money.

Askgamblers
Askgamblers 5.8

21.com receives mixed reactions from users. They like the game lobby and easy navigation. Promos and fast deposits earn high ratings as well. Yet, regular concerns include slow verification. It affects the payouts and creates extra challenges. Also, in such situations, customer support is useless. Despite the positive aspects, these constant issues reduce the general impression.

Casino Guru
Casino Guru 8.6

In general, gamblers like the casinos’ games and regular promos. Positive feedback includes an easy-to-use UI and polite client service. Yet, a few complaints include delayed payouts and problems with bonuses. Some users report cases of closed accounts without clear reasons. Still, most of the comments are good.

Our Verdict

  • 0 Years in business
  • 0 Average review rating

Worldwide availability

Popular Allowance
Country Players/mo. Percentage Status

    Popularity displays how many players are visiting the casino monthly and their country of origin

    Sister Sites

    21.com Casino is operated by bb-group and has 1 sister site owned by the same company:

    Help fellow gamblers, share your experience!

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