Jackpot City Casino review
Jackpot City Casino features several benefits that are worth checking out. It’s a reliable online casino with a lengthy history and a strong reputation. So, one of the most significant advantages is the safety. It guarantees fair play by issuing reputable certificates and licenses. The casino shows high-quality games from leading software providers. However, the amount of titles and suppliers is quite small. Also, like any other casino, JackpotCity has its downsides. The primary problems are withdrawal delays and limited banking options. Bonus offers also get varied reviews.
Jackpot City Online Casino is a great choice for fun and security. Yet, if you prefer instant payouts and a large slot collection, you should look at other variants.
- ✓eCorga certified
- ✓KGC and AGCC licensed
- ✓Low minimum deposit
- ✓VIP program
- ✓Dedicated mobile app
- ⨯High wagering requirements
- ⨯Limited games collection
- ⨯Long withdrawal time
- ⨯Not crypto-friendly
KGC 
eCOGRA
Jackpot City Casino Bonuses
Jackpot City Casino
Jackpot City Casino
Jackpot City Casino
Jackpot City Casino
Jackpot City Casino
JackpotCity Online has attractive promos for both new and regular players. Newcomers may benefit from match deposit bonuses. Additionally, there is a loyalty program and extra perks for active members. Still, JackpotCity can’t brag about its bonus system because the options are limited. Top online casinos often offer no-deposit bonuses and cashback. Unfortunately, JackpotCity does not provide these bonus categories. Plus, users want to receive a referral bonus for recommending new clients to the casino.
Jackpot City Casino welcome bonus
Newcomers claim a $1,600 welcome bonus plus 10 daily spins to win a Million at Jackpot City. Every deposit you make has a match up to $400. You must fund a minimum of $10 for each. You have 7 days from the day you login to your account to take advantage of this promo. After that, the match bonus offer will be cancelled. Other promotions will be available to the player, but the match bonus will be declined. Here’s a breakdown of your total reward of four deposits:
- 1st – 100% up to 400$;
- 2nd – 100% up to 400$;
- 3rd – 100% up to 400$;
- 4th – 100% up to 400$.
The bonus is subject to a 35x playthrough requirement. That means you must wager it 35 times before converting from Bonus to Cash Balance. You have two months to meet these wagering requirements. The contribution of each game type to achieving the playthrough requirements varies.
Loyalty program
From the moment you join the platform, you receive 2,500 loyalty points. As a result, you are now a bronze-level VIP program member. You may redeem your points for bonuses, free spins, credits, and wagering cash. You may also apply your loyalty points at Jackpot City sister casinos. These are Spin Palace, Ruby Fortune, and Mummy’s Gold casinos.
As a VIP member, you get access to exclusive rewards, free spins, and a personal host. To maintain your status and advance to higher levels, you must continue to gamble on the site. If you don’t have enough points at the end of the month, you will drop a level.
Our Verdict
- 0 Jackpot City Casino offers its users a loyalty program.
- 0 Players get bonuses on their four deposits.
- +1 The wagering requirements are average.
- +1 Players get match bonus and free spins on their 1st deposit.
- 0 There are no daily or weekly bonuses.
- -1 The casino lacks no deposit bonuses.
Games at Jackpot City Casino
Games available
Slots 1165 slots
Blackjack live
Roulette live
Baccarat live
Poker
Bingo
Keno
Video Poker
Sic Bo
Crash
Dice
Plinko
Craps
Scratch cards
Minesweeper
Coinflip (Heads & Tails)
Lottery
Punto Banco
Betting
Esports bettingGame providers
JackpotCity Casino offers over 500 real money games across different categories. The library is mostly made up of slot machines, but other variants are available. The number of variants is minimal when compared to other online casinos. Yet, it covers all key types, including jackpots, table games, and live casino.
The filtering feature at the casino is rather basic. You can change your search by the category. You can filter by selecting hot or cold games, your favorites, or a specific name. The same goes for the live dealer lobby. There are no filters except the search bar. So you’ll have to scroll through the whole list to find what you’re searching for. However, with the small choice, this is rather simple.
Your latest and most played games are saved in the casino lobby. So you can play them instantly. You may also play in demo mode. This allows gamblers to try the slot before betting real money. You cannot demo live casino games, but you may watch a few rounds before playing.
Slots
Microgaming is the main developer of Jackpot City slots. These cover classic versions and realistic video slots. You’ll gain access to more than 300 high-quality games. The most popular titles, Immortal Romance, Thunderstruck, and 9 Masks of Fire, have RTPs of over 96%. You’ll also discover progressive slots with prizes of up to $44 million! Due to the fast loading speed, you may open many slots at once and enjoy gameplay without glitches.
Table games
The table game lobby includes several varieties of roulette, baccarat, and blackjack titles. The casino offers multiple blackjack games, such as multiplayer and European blackjack. There is also a separate category for Jackpot City poker. You may play almost every table game in demo mode, including Roulette Mega Moolah. It is one of the most recent casino titles that feature Microgaming’s famous jackpots.
Progressive jackpots
This casino has top jackpot games such as the Mega Moolah series. Popular names are Mega Moolah classic, Isis, Major Millions, and King Cashalot. Other popular rewarding variants are Cash Splash and Treasure Nile. Players may win jackpots of six figures.
Live casino
Jackpot City live dealer games are powered by Evolution Gaming. You can interact with the friendly dealers via HD video streaming. Also, you may use the live chat tool to communicate with other players at the table. The sound quality is clean and free of unwanted background noise. The 3D animations are well-defined and clear. Live games include roulette, blackjack, game shows, baccarat, and poker. The live dealer section is optimized for mobile play and works with all phones and tablets.
Our Verdict
- +1 The casino has an average game library.
- 0 Instant games
Depositing and withdrawal at Jackpot City Casino
Jackpot City is known for multiple banking options for deposits and withdrawals. The casino also allows users to play games in their local currency. This speeds up and simplifies things for participants. Payouts take one to three working days to process. This process is even faster for VIP club members.
Casino Jackpot City offers easy payment solutions for both deposit and withdrawal. The casino does not accept cryptocurrency but supports other standard payment methods. Customers can pay using Visa or MasterCard credit and debit cards. You may also use eWallets such as Skrill and Neteller. Yet, players should be aware that not all methods will qualify for bonuses.
The minimum deposit for all payment options is $10. Deposits are instant, and withdrawals are dependent on your payout method. eWallet cashouts can last up to four working days, and card payouts may take up to six.
Our Verdict
- 0 Voucher deposits
- 0 E-wallet deposits
- 0 Deposit time
- 0 Card deposits
- -1 Withdrawal time
- 0 Mobile payment deposits
- 0 Crypto deposits
Jackpot City Casino security measures
KGC eCOGRAJackpotCity online casino, founded in 1998, is among the pioneers in the industry. It has a long history and a strong reputation. Jackpot City is owned by Baytree Interactive Limited. It is the same company that operates popular brands such as Ruby Fortune and Spin Casino.
The casino has licenses from several jurisdictions, including the Alderney Gambling Control Commission. Canadian players will also see the Kahnawake Gaming Commission license. AGCC and KGC licenses follow strong security and reliability standards.
Additionally, Jackpot City Casino is eCOGRA certified. This certification guarantees that players have fair winning chances. Jackpot City uses RNG to provide a fair chance of winning. The eCOGRA data shows average rates for all casino games are about 96%. Also, the casino is protected by SSL encryption. This technology secures personal information and transactions.
Responsible gambling
JackpotCity Casino Online promotes responsible gambling practices. It allows players to set personal limits to have fun and be safe when playing. You can apply budget limits for your account on a daily, weekly, and monthly basis. There are more options for cool-down periods, session limits, reality checks, and self-exclusion. The responsible gaming section includes tips and contact information for those seeking help.
Our Verdict
- +1 Jackpot City Casino is eCOGRA certified.
- +1 The casino has licenses from several jurisdictions
- +2 The casino has strong SSL protocol to guarantee safety.
Jackpot City Casino usability and mobile
Jackpot City Casino mobile gaming is well-organized and covers players’ standard demands. The website uses HTML5 technology, which allows you to access the casino through the browser. Plus, the Jackpot City Casino mobile app is available for both Android and iOS devices.
Jackpot City Mobile Casino operates just like the website. It provides smooth, lag-free performance with features designed for smaller screens. Still, the loading speed is slower than on the PC version and requires extra optimization.
Customer Support at Jackpot City Casino
- Phone 44-800-917-8547
- Email [email protected]
- Chat
- Knowledge base https://www.jackpotcitycasino.com/faq/
- Contact form
- Response time
- Working hours
- Forum
Jackpot City Casino customer service receives mixed comments from players. Bad reviews include slow response times, yet there are also positive experiences. It provides help through live chat, email, and phone.
Live chat is available 24/7 and provides the fastest way to contact the team. Before contacting casino representatives, you should check the Help Center area. It covers general topics and addresses the most common issues. If you cannot find a solution, you’ll be redirected to Jackpot City Casino chat.
Another option is email. It maintains an average response time of 48 hours and suits for non-urgent matters. The support agents can help you in different languages. Customers often use email to fulfill the KYC process.
Aside from these typical communication channels, the casino also provides a contact number. You can use a toll-free international phone number or look for distinct ones for different countries.
Our Verdict
- +1 Phone support
- +1 Email support
- +1 Chat support
Jackpot City Casino players' reviews (40)
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