Tortuga Casino review

Verified by
Illia Korchahin
Last updated on May 13, 2024

Tortuga is a fun online casino with a theme based on the Pirates of the Caribbean movie. Besides the bright style, it has a lot to offer. The main advantage is its bonys system with regular promos and loyalty rewards.  Another plus is a mobile version with features available on Android and iOS devices. Yet, like any casino, it has certain downsides. The main drawbacks are limited client service and the lack of 3rd-party auditors. The lack of Bitcoin and other crypto payments is also disappointing.  Players’ feedback varies, but in general, Tortuga is a decent choice for online gambling.

Pros
  • Fast deposits
  • VIP & loyalty programs
  • Low minimum deposit
  • Phone help
  • Daily bonuses
Cons
  • Not crypto-friendly
  • Lack of 3rd party regulators
  • No dedicated app
  • Lack of 24/7 customer support
Tortuga Casino Logo Rectangle
Overall Rating 6.5/10
Bonus 7.5
Games 5.0
Banking 5.0
Safety 7.3
Usability 6.0
Support 8.0
Reputation 6.4
Welcome Bonus Welcome Bonus: 100% up to $400
Languages
🇬🇧English🇫🇷French
Payments
MasterCardVisaSkrillWire-transferNeosurfInteracFlexepin
Currencies
USD
Crypto
Minimal Deposit
10 usd
Withdrawal time
Not available
Established
Owner
cncl
Licensed by
Curacao  100x100Curaçao
Audited by
None
Tortuga Casino screenshot gallery
of
7.5 / 10

Tortuga Casino Bonuses

2nd deposit: 100% up to $300
2nd deposit
Minimum deposit 10 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive a 100% bonus of up to $300 maximum with your second deposit.Who's eligible for claiming this bonus?This bonus is available for anyone making their second deposit.How to get the bonus?To claim the bonus, you need to make a minimum deposit of $10 with your second deposit.What are the limitations?The bonus comes with a wagering requirement of x40. Additionally, it is not cashable.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Weekend Mystery
Weekly surprise
Minimum deposit No minimal deposit
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive a new reward made of Bonus and/or Free Spins every weekend.Who's eligible for claiming this bonus?All players are eligible to claim this bonus.How to get the bonus?To get the bonus, check your cashier every Friday from 10:30 (EDT) and you will find the new reward there.What are the limitations?The bonus is not cashable and there are no specific limitations mentioned in the provided information.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Welcome Bonus: 100% up to $400
Deposit Welcome
Minimum deposit 10 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive a 100% bonus of up to $400 maximum with your first deposit.Who's eligible for claiming this bonus?Anyone who is making their first deposit is eligible for claiming this bonus.How to get the bonus?To get the bonus, you need to make a minimum deposit of $10 with your first deposit.What are the limitations?The bonus is not cashable and has a wagering requirement of 40 times the bonus amount. The maximum deposit eligible for the bonus is $400.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Bonus: dep $300 for $400 +14 Days VIP Club trial
1st deposit
Minimum deposit 300 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive $400 in bonus money.Who's eligible for claiming this bonus?Anyone who makes a first deposit of $300 or more is eligible for this bonus.How to get the bonus?To get the bonus, you need to make a deposit of $300 or more on your first deposit.What are the limitations?Before making a withdrawal, you must wager your bonus amount 40 times in the casino games. The bonus is not cashable.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
3rd deposit: 100% up to $400
3rd deposit
Minimum deposit 10 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive a 100% bonus of up to $400 maximum with your third deposit.Who's eligible for claiming this bonus?This bonus is available only with your third deposit.How to get the bonus?To claim this bonus, you need to make a minimum deposit of $10.What are the limitations?The bonus is not cashable and has a wagering requirement of 40 times the bonus amount.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Monday bonus: 20% up to $200
Weekly
Minimum deposit 5 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive a 20% bonus on your deposit, up to a maximum of $200.Who's eligible for claiming this bonus?All Tortuga Casino users who log in on Mondays and make a deposit of $10 or more are eligible for claiming this bonus.How to get the bonus?To get the bonus, you need to log in to Tortuga Casino every Monday, go to your cashier, select the 20% up to $200 Bonus, and complete a deposit of $10 or more.What are the limitations?The bonus is not cashable. The maximum deposit amount eligible for the bonus is $1000, and the minimum deposit amount is $5. The bonus has a wagering requirement of 40 times (WR: 40).

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
4th deposit: 100% up to $500
4th deposit
Minimum deposit 10 USD
Wagering 40
Bonus Code Not required
What will I receive?You will receive a 100% bonus of up to $500 with your fourth deposit.Who's eligible for claiming this bonus?Any player is eligible to claim this bonus with their fourth deposit.How to get the bonus?To get the bonus, you need to make a minimum deposit of $10 with your fourth deposit.What are the limitations?The bonus has a wagering requirement of 40x. It is not cashable, and the maximum deposit allowed is $500.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Thursday bonus: 150FS up for $50 dep
Weekly
Minimum deposit 50 USD
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive 150 Free Spins.Who's eligible for claiming this bonus?Anyone who visits their Tortuga cashier on Thursday, selects the 150 Free Spins option, and completes a new deposit of $50.How to get the bonus?To get the bonus, you need to visit your Tortuga cashier on Thursday, select the 150 Free Spins option, and complete a new deposit of $50. The Free Spins will be automatically added to the Champions of Rome slot.What are the limitations?The bonus is not cashable and the minimum deposit required is $50.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10
Vip club: dep $300 to up $400 + 250FS
Deposit
Minimum deposit 300 USD
Wagering No wagering
Bonus Code Not required
What will I receive?You will receive a special VIP Bonus of $400 and 250 Free Spins on the 'Return of the Dead' slot.Who's eligible for claiming this bonus?Anyone who makes their first deposit of $300 or more is eligible for claiming this bonus.How to get the bonus?To get the bonus, you need to make your first deposit of $300 or more and contact the team.What are the limitations?The bonus is not cashable, meaning you cannot withdraw it as cash. The minimum deposit required to claim the bonus is $300.

Tortuga Casino

Tortuga Casino Logo Rectangle 200x94
🇺🇸
6.5/ 10

The Tortuga Casino bonus system rewards both new and existing users. There aren’t many kinds of perks, but promo offers get good reviews. Players benefit from welcome offer, daily promos, and VIP rewards.

Yet, you won’t find regular cashback or no deposit bonus. Also, you shouldn’t expect any benefits for inviting new members. So, Tortuga doesn’t earn a higher score.

Tortuga Casino Bonuses 200x89

Captain’s Welcome Bonus

Tortuga Casino sign up bonus consists of deposit match bonuses and free spins. The total bonus amount is $1,600. To get the maximum of this promo, users need to make 4 deposits. These bonuses have 40x wagering requirements. Yet, that’s not all. The site allows you to choose between two variants of the deal. Those are called “Sailor” and “Commander” bonuses. Here’s a breakdown of what you can claim at Sailor for a $10 min deposit.

  • 1st: 100% up to $400
  • 2nd: 100% up to $300
  • 3rd: 100% up to $400
  • 4th: 100% up to $500

Players who want to get even bigger prizes should deposit at least $300. In this case, you’ll gain a 100% bonus of $400 + 250 FS on the Return of the Dead +14 days VIP Club trial on the 1st deposit.

$200 bonus every Monday

Monday Reload Bonus gives 20% up to $200 with any deposit. Like other Tortuga bonuses and promotions, it needs 40 times wagering.

Free Spins every Thursday

Every Thursday, Tortuga members grab 150 free spins on the Pirate Pub slot from Pragmatic Play. To take part in the promotions, gamblers need to deposit at least $50. The bonus has a 40x playthrough rule.

Loyalty program

Tortuga rewards the players’ loyalty with bonus chests. Higher levels gift more valuable treasures.

  • Wooden Chest
  • Iron Chest
  • Silver Chest
  • Gold Chest
  • Platinum Chest

Every tier of the Loyalty Circle brings you closer to the ultimate chest. Each $100 wagered on any game delivers 1 point.

Tortuga Casino VIP 200x66

Captain’s VIP Club

There are several ways to become a part of Elite Club. You may keep playing at Tortuga, and get your loyalty rewarded by an Exclusive VIP Pass. Another variant is to benefit from a specific welcome deal. If you’re already a VIP in another casino, you should contact the support team. This will help you to join Elite Club directly. The membership brings you unique perks and a personal manager.

Our Verdict

  • 0 Reload bonuses
  • 0 Loyality program
  • 0 Welcome pack
  • +1 Reasonable WR
  • +1 1st deposit bonus
  • -1 No deposit bonus
5 / 10

Games at Tortuga Casino

Games available

SlotsSlots 139 slots
BlackjackBlackjack live
RouletteRoulette live
BaccaratBaccarat live
PokerPoker
DiceDice
CrashCrash
Sic BoSic Bo live
PlinkoPlinko
Video PokerVideo Poker
CrapsCraps live
Coinflip (Heads & Tails)Coinflip (Heads & Tails)
BingoBingo
KenoKeno
Scratch CardsScratch cards
MinesweeperMinesweeper
LotteryLottery
Punto BancoPunto Banco
BettingBetting
Esports BettingEsports betting

Game providers

Pragmatic Play
Pragmatic Play
Play'n GO
Play'n GO
NetEnt
NetEnt
Nolimit City
Nolimit City
Red Tiger Gaming
Red Tiger Gaming
Relax Gaming
Relax Gaming
Thunderkick
Thunderkick
Yggdrasil Gaming
Yggdrasil Gaming
Playson
Playson

One of the main casino’s attractions is its games. Tortuga presents a choice of slot machines, table games, and live casino. The catalog is powered by the top software developers.

Tortuga’s library covers all major categories, but the number of titles is limited.. The casino’s suppliers are Yggdrasil, Pragmatic Play, NetEnt, Evolution Gaming, etc. These are famous names known for HD visuals and fun gameplay. If you don’t know where to begin, you should check out the Captain’s choices. Besides, users can explore special titles such as Casino Barbut.

Tortuga Casino Games 200x102

Slots

Slots are the most common category. They present animal, movie, mystical, and fruit themes. At the top of the list, players see titles like Big Bass Bonanza, Book of Dead, and Legacy of Dead. The software providers behind the collection are Pragmatic Play, BGaming, Red Tiger, and others.

Table games

You’ll find a lot of classic table games here. Here you play Blackjack, Roulette, and Baccarat. There are also Craps, Plinko, Sic Bo, Dice, and Video Poker. Most games have extra variations and themes. Players can play European, French, and Roulette Nouveau.

There is also a wide selection of Blackjack Gold Series and Multihand. Popular casino games such as Casino Hold’em and 3D Baccarat are available as well.

Live casino

Tortuga live dealer games are powered by Evolution Gaming, known as a leading provider in this sphere. The casino presents table games and special shows. Besides traditional live versions of Roulette, Blackjack, and Baccarat, Tortuga has special game shows such as Crazy Time and Dream Catcher.

Progressive jackpot games

Progressive jackpot games are highly rated by those who want to win big. Famous names here include Eye of Horus, Divine Fortune, Immortal Romance, and others. The titles are powered by NetEnt and Red Tiger game providers.

Our Verdict

  • 0 Instant games
  • +1 Live dealer games
  • 0 Table games
  • -2 Slots library
5 / 10

Depositing and withdrawal at Tortuga Casino

Payment
Deposit
Withdrawal
Min Deposit
Max Deposit
Min Withdrawal
Max Withdrawal
Withdrawal Time
MasterCard
10 USD
-
-
-
-
MasterCard
10 USD
-
-
-
-
Visa
10 USD
-
-
-
-
Skrill
10 USD
-
-
-
-
wire-transfer
10 USD
-
-
-
-
Neosurf
10 USD
-
-
-
-

Casino Tortuga provides several traditional payment methods. Bitcoin and other crypto tokens aren’t supported. Still, members have plenty of choices for deposits and withdrawals. They can use bank transfers and standard debit & credit cards such as Visa and Mastercard. Prepaid vouchers like Flexepin are also available. Plus, popular eWallets are presented with Neosurf and Skrill.

The min deposit for all payment options is only $10. Deposits are instant, but withdrawals might take some time. The payout time for e-wallets is around 24 hours. Yet, card and bank transfer payouts may take up to five days.

Our Verdict

  • 0 Voucher deposits
  • 0 E-wallet deposits
  • 0 Deposit time
  • 0 Card deposits
  • -1 Withdrawal time
  • 0 Crypto deposits
  • 0 Mobile payment deposits
7.3 / 10

Tortuga Casino security measures

Licensed By
Curacao  100x100Curaçao
Audited By
None

The majory of new players have the same question: is Tortuga Casino legit? The answer is definitely yes. The brand is managed by WCG B.V. since 2010. Tortuga is licensed by the Curacao eGaming. It is not the most strict, but still a reliable license.

The casino has strong AML rules and a distinct page for Anti-Money Laundering policy. Plus, it proects your personal information by robust SSL protocols.

Yet, the casino’s safety measures are incomplete without seals from third-party regulators. As a result, we cannot verify that Tortuga has fair winning odds. This is a serious drawback, and we won’t award the casino with the highest safety rate.

Tortuga Casino License 200x199

Responsible gambling

Tortuga promotes responsible gaming and provides specific tools for it. You can limit your account budget or time spent on a daily, weekly, or monthly basis. If you feel your gambling gets out of control, you may use self-exclusion. This entirely stops you from playing at the casino for at least several months.

Our Verdict

  • 0 Self-limiting tools (Responsible gambling)
  • +2 SSL certificate
  • +1 License
  • -1 RTP/RNG certificate
6 / 10

Tortuga Casino usability and mobile

Tortuga Casino Mobile
Tortuga Casino Desktop 768x478
Tortuga Casino Tablet
Tortuga Casino Laptop 768x441

Mobile gaming is a vital part of any online casino. Casino Tortuga works well on PCs, laptops, and mobile devices. There is no need to download a Tortuga Casino app, as the site operates on HTML5 technology.

Regardless of Android or iOS device, Tortuga Casino mobile offers the same features and design. We’ve tested the mobile version and can confirm that it shows good usability. It allows you to play the same games and use all the payment options.

The UI remains well-designed and easy to navigate. The only issue we’ve found is a bit slower loading speed. So, despite all the benefits, the mobile casino fails to take the top score.

Our Verdict

  • +1 Site loading
8 / 10

Customer Support at Tortuga Casino

  • Phone
  • Email  [email protected]
  • Chat
  • Knowledge base https://www.tortugacasino.com/en-CA/documents/info/document/faq
  • Response time
  • Working hours
  • Forum

Casino Tortuga customer service gets rather mixed opinions. Some players point out the friendly staff, and others report long answers. Tortuga Casino offers all major ways of help: live chat, email, and phone lines. Sadly, the support team isn’t available at all hours to help customers. So, before contacting the agents, users may check the FAQ page. It contains solutions to the most common questions.

Live chat is the simplest and quickest way to solve the questions. However, it doesn’t work 24/7, and you can expect answers from 10 AM till 10 PM CEST. Plus, it is only available if you are signed up to your account.

For less urgent matters, you can use the email. It takes up to 24 hours to get an answer there. Also, the casino has a phone line for clients who want to reach out over a call. Lines are open from 10:30 AM to 06:30 PM MDT. So, the casino offers all the possible ways of contact, but they are limited in working hours. As a result, the site won’t receive a top rating for its service.

Our Verdict

  • +1 Phone support
  • +1 Chat support
  • +1 Email support
6.4 / 10

Tortuga Casino online reputation

Trustpilot
Trustpilot 4.6

Tortuga Casino reviews are mainly bad. They highlight withdrawal issues, especially periodic rejections. Plus, a lot of users complain about prolonged verification. Due to that, players think that getting their winnings is hard. They even accuse the site of fraud. On the contrary, some gamblers have positive experiences. They describe the payouts as fast and easy.  New casino members should check all the opinions, as they are mixed. Some gamblers like Tortuga and others warn of potential scam.

Casino Guru
Casino Guru 8.2

Players mostly like Tortuga Casino. Friendly 24/7 support, quick deposits, and games receive the best marks. Yet, some users express discontent with the VIP program. They claim false promises and poor bonuses for high rollers. In general, positive comments dominate. Yet, concerns about bonus terms stand out.

Our Verdict

  • 0 Years in business
  • 0 Average review rating

Worldwide availability

Popular Allowance
Country Players/mo. Percentage Status

    Popularity displays how many players are visiting the casino monthly and their country of origin

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